Three types of hotline:
-
Helpdesk
- Hotline by the hour
Hotline by the hour
Hotline by the hour is ideal when you fight against a graphic or technical problem and have a tight deadline.
Hotline by the hour is fast and effective. Usually your problem is solved the same day or the day after you called Grafikhuset for assistance.
This type of hotline has been tailored to you who are tired of hearing that your IT department either can't solve your problem at all or doesn't have the time to help you out right now.
Hotline by the hour also covers special programming of PostScript tools and programs, PDF tools, hand coding of printer drivers with specific user-defined properties, etc.